FAQ & Policies

Our freeze-dried dog treats are made from premium, human-grade ingredients. Our single-ingredient treats are made of 100% natural proteins: chicken breast, chicken liver, beef liver, and shrimp, and our two-ingredient treats contain pumpkin and sweet potato. All our treats are made with meat from USA-raised animals, following USDA guidelines. We freeze dry our treats to preserve maximum nutrients and ensure the highest quality.

Our dog treats are proudly made in the USA, in our Colorado facility. We are committed to supporting local Colorado farmers and suppliers by sourcing all of our ingredients from trusted partners within the community. This dedication allows us to ensure that every treat meets our high standards and also aligns with our mission to reduce our carbon footprint. By choosing our treats, you're not only providing your dog with a high-quality snack but also contributing to a larger community ethos of quality and care.

Freeze-drying is a sophisticated preservation process that begins with the freezing of the ingredients. Once frozen, the treats are placed in vacuum chambers. Within the chambers, we lower temperatures further and employ sublimation in a vacuum to remove ice from the food. This precise method allows the ice to change directly into vapor, drawing out moisture gently and preserving the food’s nutrients and flavors. The result is a lightweight, dry product that maintains the nutritional profile, smell, and texture of the raw ingredients, offering your pets high-quality, freeze-dried treats and toppers that are both nutritious and delicious.

Yes, our treats are both raw and grain-free. They are made using a freeze-drying process that preserves the raw qualities of human-grade proteins, ensuring that your pets receive all the benefits of a raw diet. This method keeps the nutrients, enzymes, and flavor intact, just as nature intended. Our treats do not contain any grains, making them an excellent choice for pets with grain sensitivities or for pet owners who prefer a grain-free diet for their animals.

By choosing our treats, you're offering your pet a clean, simple, and biologically appropriate snack.

Our freeze-dried treats are crafted with your pet's health and safety as our top priorities. They are made from high-quality, human-grade ingredients in the refrigerated kitchen facility following strict safety standards and manufacturing best practices. The freeze-drying technique effectively preserves the nutrients without artificial additives, resulting in a wholesome, safe snack made with care to support your companions' well-being and vitality.

You'll find all the nutritional info you need right on the label of our treat packages and on our website's product pages. We've got a breakdown of everything from ingredients to protein and moisture content. And if you've got more questions or need a bit more info, our customer service reps are always available to assist you at support@adventuredogsco.com.

Our treats are designed to be enjoyed by dogs of all ages and breeds. From energetic puppies to senior companions, every dog can savor the natural goodness packed in our freeze-dried treats. If you have any specific concerns about your dog's dietary needs, we always recommend checking in with your vet to ensure our treats are a good match for your furry family member.

Our freeze-dried natural dog treats are crafted to last. When you open a bag, aim to use it up within two months to enjoy the maximum flavor and nutritional benefits and make sure to seal it to keep the moisture out, or just pop the treats into an airtight container and they'll stay fresh for up to six months. Unopened, you'll get a minimum of two years of shelf stability with Adventure Dogs Co. treats and toppers.

The secret to our treats' longevity is the freeze-drying process, which removes moisture and naturally extends shelf life without the need for preservatives. Just remember to store it in a spot that's cool and dry.

Our feeding guidelines are pretty simple: our treats are meant to complement your pet's well-balanced diet, so think of them as a special snack or training reward rather than a meal replacement.

When it comes to quantity, every dog is unique and the right amount varies based on your dog’s breed, size, and activity level. We suggest following the general guideline that treats should account for no more than 10% of your dog’s daily caloric intake to maintain a balanced diet.

If you're ever unsure, or if your dog has specific health concerns, it's best to have a chat with your vet. They can give you personalized advice to make sure your dog is getting just the right amount of love in treat form.

Our freeze-dried treats are crunchy and are conveniently sized for all pets, regardless of breed or size. Our bite-sized treats vary from 1/4 to 1 in. They are firm and dry straight out of the pack—ideal for pets who enjoy a bit of crunch. For those who favor a softer texture, the treats can be rehydrated with a little warm water to create a tender, moist snack.

The versatility of our treats means they can adapt to your pet's liking, offering a soft chewy experience or a crispy bite as preferred.

Absolutely! Our treats make thoughtful gifts for pet owners who want to provide their companions with high-quality, nutritious snacks. Each order can be personalized with a complimentary gift message, ensuring your kind gesture and words are conveyed.

Whether it's for a birthday, a 'gotcha day', or just a way to show you care, our freeze-dried treats are a perfect way to express your thoughtfulness!

Here's how you can add that special touch:

1. Begin by selecting your items and adding them to your shopping cart.
2. At the cart page, you'll find an Order Note field where you can indicate that this order is a gift.
3. Proceed to checkout and finalize the order with your preferred payment method; we ensure that no prices or invoices are included in the package.

Once you've placed your order, all you need to do is anticipate the joy and wagging tails that your gift will bring!

You can find our complete selection on our website, where you can order directly and have our treats delivered to your preferred location.

For those who prefer shopping online, our treats are also listed on major e-commerce platforms.

Please note that all sales made through Adventure Dogs Co. online store and at in-person events are considered final.

We do not accept returns or offer refunds once the products are shipped. However, in the unfortunate event that you receive a wrong or damaged item from our online store, please get in touch with us within 72 hours of receiving your order at at support@adventuredogscompany.com, and we will make every effort to make it right.

To ensure the integrity of your order, please inspect the package carefully upon delivery to identify any potential shipping damages.

Once you place an order, we spring into action to get your treats on the move. Our processing time is quick—orders typically leave our facility within 1-3 business days. From there, the journey to your location will usually take 3-7 business days, depending on the distance. We’ll make sure to provide you with tracking details so you can monitor your package’s progress. We're just as excited as you are for your pet to try our treats and we're committed to delivering them as promptly as possible!

For pet parents looking for a personal touch, we can include your pet's name and the breed silhouette on our customizable treat packages, making them feel extra special. Combined with personalized gift message and a card, this option makes a very impressive gift!

For festive seasons or simply to spice up your pet's snacking, we also feature limited-edition flavors and shapes. Let us be a part of your pet's joyful moments with treats that are as unique as they are!

To apply a discount code, simply enter it during the checkout process. If your order meets the criteria for the discount, the savings will be automatically applied to your purchase. Enjoy the adventure and savings with Adventure Dogs Co.!

You can stay updated on our latest discounts and promotions by subscribing to our newsletter, following us on social media, or checking our website for special offers. Adventure Dogs Co. loves rewarding our furry friends' families with savings, so be sure to keep an eye out for exciting deals!